Updating Email and Password

Updating Email

If you signed up with an email and password (not Google sign-in), you can change your email by selecting EDIT

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Reset Password

If you signed up with an email and password (not Google sign-in), you can change your password here.

To reset your password:

1. Click Reset Password.

2. Enter your current password.

3. Enter your new password.

4. Click Save.

Password requirements:

• At least 8 characters long

• No spaces

• Only letters (a-z, A-Z), numbers (0-9), and these special characters: ! @ # $ % ^ & * _ + - = [ ] \ |

• Your new password cannot be the same as your old password

Note: The Reset Password option is not available if you signed up using Google sign-in.

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Troubleshooting a failed password reset:

If your password reset isn't going through, check the following:

• Too short – Your password must be at least 8 characters.

• Contains a space – Spaces are not allowed.

• Contains an unsupported special character – Some characters are not allowed, including parentheses ( ), curly braces { }, and quotation marks " '. See the allowed special characters above.

• Same as your current password – Your new password must be different from your old one.