Custom Action Works in One App but Not Another

Symptom: The Custom Action behaves correctly in one app but fails or shows incorrect data in another.

Reason: Custom Actions are shared across your team, not individual apps. When you edit a Custom Action, that change applies to every app in your team that uses it.

Solution: If you need to use similar Custom Actions across multiple apps, create separate versions for each app. This prevents changes in one app from affecting another. You can rename each Custom Action to match the app it belongs to for easier tracking.

Example: “Send Order Confirmation – Foodie App” and “Send Order Confirmation – Fitness App.”

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