# Error: Not Found

If you're encountering a "not found" error when accessing your app on a custom domain, it likely means that the domain you entered is not valid or is still being set up.

#### **Possible Reasons:**

1. **Domain is not fully setup:** It can take up to 24 hours for your domain to begin working. Typically it takes less time but you must wait at least 24 hours .
2. **Domain entered incorrectly:** You must ensure the domain is typed correctly and includes a subdomain.
   * *<mark style="background-color:green;">**Correct: [www.mydomainname.com](http://www.mydomainname.com) or app.mydomainname.com**</mark>*
   * *<mark style="background-color:red;">**Incorrect: mydomainname.com**</mark>*

#### Resolution:

1. **Wait.**. Please wait 24 hours and contact your DNS provider if the issue persists.
2. **Reach out to your DNS provider.**
   * Verify everything is setup correctly for your domain.

### **Still Need Help?**

If you're stuck, don't worry! Reach out to our [support team ](https://info.adalo.com/submit-a-support-ticket)for further assistance.

1. Include Steps Taken: Let us know what troubleshooting steps you've already tried.
2. Provide any information you received from your DNS provider.