Troubleshooting Scheduled Notifications

Job ID is not storing:

• Verify date format is set to "No Formatting" in Schedule Notification setup.

• Check that Update Notification action runs after Schedule Notification action.

• Ensure you're referencing Scheduled Notification > Job ID correctly via MagicTect

Notifications not appearing in list:

• Verify Related Record relationship was created correctly.

• Check that list filter is correct: Related Record = Current Record

• Confirm notification records are in your database

Notification not sending at scheduled time:

• Check that date format is "No Formatting" (not "relative")

• Verify the Start Date calculation is correct

• Ensure user has notification permissions enabled

• Check that user has been active in app within last 2 weeks