# Resetting SSL

If you see a "Your Connection is not Private" message when you navigate to your Adalo App's [custom domain](#use-a-custom-domain-paid), you might need to reset your SSL.

{% hint style="info" %}
SSL certificates are small data files that cryptographically establish an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remain private. [Learn more](https://blog.hubspot.com/marketing/what-is-ssl).
{% endhint %}

You can Reset your SSL with these steps:

**1.** While logged into Adalo, click on the profile/account icon in the upper right corner of the Adalo Builder, then click on **Settings**.

![](https://3467607506-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LhGHkPsv15svPIU5I7C%2Fuploads%2FMGlGObZwGCa7XalSJTDd%2FScreen%20Shot%202021-12-06%20at%2011.00.21%20AM.png?alt=media\&token=a464b185-3302-49cf-9950-ded61058f125)

**2.** In the popup that appears, click on the **Domains** tab.&#x20;

**3.** Find the domain that is facing the issue and click the **reset icon.**

![](https://3467607506-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LhGHkPsv15svPIU5I7C%2Fuploads%2FnOtLCwaikYQ8ZCj9Gsms%2FReset%20SSL.png?alt=media\&token=464815e3-1ad1-4ba7-9c19-163fc29e897e)

Please note that resetting the SSL can take up to 24 hours to complete.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.adalo.com/adalo-account/domains/resetting-ssl.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
