Error: Not Found

If you're encountering a "not found" error when accessing your app on a custom domain, it likely means that the domain you entered is not valid or is still being set up.

Possible Reasons:

  1. Domain is not fully setup: It can take up to 24 hours for your domain to begin working. Typically it takes less time but you must wait at least 24 hours .

  2. Domain entered incorrectly: You must ensure the domain is typed correctly and includes a subdomain.

    • Correct: www.mydomainname.com or app.mydomainname.com

    • Incorrect: mydomainname.com

Resolution:

  1. Wait.. Please wait 24 hours and contact your DNS provider if the issue persists.

  2. Reach out to your DNS provider.

    • Verify everything is setup correctly for your domain.

Still Need Help?

If you're stuck, don't worry! Reach out to our support team for further assistance.

  1. Include Steps Taken: Let us know what troubleshooting steps you've already tried.

  2. Provide any information you received from your DNS provider.

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