Ads Not Displaying in Native

There could be several reasons why an AdMob component might not be displaying ads in your app. Please confirm all of the most common issues below are not the cause of your ads not loading in mobile.

In Admob:

  1. AdMob Account Compliance: AdMob enforces strict policies regarding ad content, app content, and user behavior. If your app or ad content violates any of these policies, it could lead to limited ad delivery or even account suspension.

  2. Device ID: In some cases, AdMob might not display ads on devices associated with your AdMob account's test device ID. This is a security measure to prevent accidental clicks on your own ads.

  3. Ad Refresh Rate: AdMob components typically have a refresh rate, which determines how often new ads are fetched and displayed. If the refresh rate is set too high or too low, it might affect ad display frequency.

  4. Ad Inventory: Ad availability can depend on various factors, including your app's category, user demographics, and current ad demand. There might be times when there simply aren't any ads to display.

In Adalo:

  1. Ad Unit Setup: Ensure that you've set up your AdMob account correctly and created the necessary ad units. Double-check that you're using the correct ad unit ID in your app's code.

    1. Please Note: Each Adalo Admob Component requires that you use a separate Ad ID. you cannot use duplicate Ad ID's or this can cause issues within your app.

  2. Viewing the app on PWA: AdMob only works in Native iOS and Android builds so you will not see ads when loading the app in web or PWA.

  3. Ad Format and Size: Ensure that the ad format and size you've selected in your AdMob configuration match the ad unit's requirements and the AdMob Component setup in the Adalo Builder.

  4. Network Connectivity: Ads require an internet connection to load. Make sure your device is connected to the internet.

  5. Test Mode: If you're testing your app, AdMob provides a test mode that prevents actual ads from being displayed during development. Be sure to update the Ad ID's before publishing your app on the App Store or Google Play Store.

  6. Ad Blocking Software: If you're testing on a device with ad-blocking software or using a VPN that blocks ads, it might interfere with ad display.

  7. Geographical Restrictions: Ad availability can vary based on geographical locations. If you're not seeing ads in a specific region, it could be due to limited ad inventory in that area.

  8. Ad Placement and Visibility: Ensure that the AdMob component is placed correctly within your app's layout and is visible to users. If it's placed off-screen or obscured, ads might not be displayed.

Still Need Help?

If you've thoroughly checked these factors and are still experiencing issues with ad display, it might be helpful to review the documentation and the Can’t See Ads Troubleshooter!

If you're stuck, don't worry! Reach out to our support team for further assistance.

  1. Push a new build so our team is working on the most recent version of your app.

  2. Include the troubleshooting steps taken.

  3. If possible, include a Video Walkthrough of AdMob component setup in the Adalo builder as well as Google Account, referencing the Help Document.

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